Getting Your Business Ready for Mobile and Wireless Systems

Duration: 1-day [9am to 5pm]
Price: $350 + HST per student
Audience: Business Process Owners, Sales, Management

Purpose:

Introduce the different concepts of Wireless and Mobile Technology
Understand the various components of Wireless and Mobile Technology
Outline the benefits and risks in building and using a Mobile and Wireless systems
Summarize the main areas in which this technology is being used to increase profit

The intent is to train Sales, Management, and Process personnel on the key technical and business aspects of using Wireless and Mobile systems in business.

A. Wireless and Mobile – Technology Overview

Overview of Wireless and Mobile Technologies
Introduction to the Key Wireless and Mobile Concepts in Business
Introduction to Key application areas in Wireless
Defining key terms

B. The Wireless and Mobile World in Business

1. Different Wireless/Mobile systems that exist
    a. Different systems are used in different processes

2. Who are the main users of Wireless/Mobile systems
    a. There are many users of both systems and each user has a different need

3. What are the main functionalities of Wireless/Mobile systems
    a. Clients and competitive positioning necessitate certain key ‘core’ features
    b. Key areas of functionality

4. What are the main components of a good Wireless/Mobile system
    a. The main business components in an end to end system
    b. The key technology components
    c. The key functional workflow components in an end to end system

5. Architecture and technology in Wireless/Mobile systems:
    a. Internet Architecture
    b. Wireless Architecture
    c. Overall Technology Architecture
    d. Building a CRM and SFA system
       i. Case Study

6. How to Connect and steps in synchronizing data
    a. Technologies involved in getting data from A to B
    b. Hardware, software, Internet, Wireless discussed
    c. How to manage data?

7. The Portal and BI
    a. Business Intelligence and Data usage
       i. Case Study

8. Why your client will like it
    a. Types and varieties of Reporting
    b. Information and Business Process improvement
    c. Management Issues
       i. Case Study

9. Security and Management concerns
    a. Levels of security
    b. Technologies to ensure security

10. Issues in using Wireless/Mobile
    a. What is Good
       i. Cash and Client Management
       ii. Faster to Market
       iii. Product Development
    b. What can go wrong and be bad
       i. Nothing is easy – main areas where projects fail
       ii. Case Study

11. Managing the transition
    a. Project Management
    b. Technology Management
    c. Risk Management
       i. Process, Perception, Privacy, Politics
    d. Checklist of Items to use to ‘Get Ready’

12. Return on Investment and how to measure it
    a. Methodologies
    b. What to look for from real world case examples
       i. Case Study

If you have any questions don’t hesitate to contact us