m-trilogix www.m-trilogix.com [Toronto Canada based] and Ciklum www.ciklum.net [Kiev Ukraine based], are offering the following set of BPO products targeted at ‘Medium-Sized’ business processes. Both firms have years of experience in BPO. All processes and client interactions are handled in English, by fluent speakers at our offices in Kiev, Ukraine. We prefer to handle at least initially, smaller sized business processes where we can offer a customized and profitable solution. Six Sigma processes are applied immediately.

Some Clients:

Large banks, Distribution firms, Consumer Goods firms, Software firms. Client information can be given upon request.

Unique Pilot Offer:

To prove the value of BPO we work with prospects on a low fixed price 3 month long pilot project. Our hope is that after 3 months the value and ROI will be apparent and that the client will deploy a BPO solution. The pilot project should be of a manageable size – typically one that uses 5 people on a very specific business process will give us enough data to assess the usefulness of going BPO.

Information

Click here for Information on General Services
Click here for information on our specific Financial services products
Click here for Key Success Factors in BPO
Click here for an overview of our Methodology and Case Studies

M-Trilogix BPO brochure overview (MS Word)